01 Oct 2019

Contactless payment coming to all Trentbarton buses

Tap-on, tap-off payments across 400 buses in Nottinghamshire, Derbyshire and Leicestershire

Trentbarton buses_web.png

Following a successful pilot, East Midlands bus company trentbarton will roll out tap-on, tap-off contactless payments across all its services from Sunday, October 6, 2019.

The variable fare mass transit transaction model, powered by Littlepay and supplied in partnership with Ticketer, was first trialled across 11 skylink Derby routes in February this year. Now, the payments system is being adopted by trentbarton’s entire fleet, which includes 400 buses across Nottinghamshire, Derbyshire and Leicestershire.

It's simple: just 'tap & cap'

Passengers wishing to use contactless travel will be able to tap their bank card or enabled device on Ticketer readers as they board and exit buses, and Littlepay’s payment platform will calculate the right fare for their travel. If customers make several trips, or use more than one trentbarton route within 24-hours after tapping on, a ‘fare cap’ will apply.

Accepted payments include contactless Visa, Mastercard and Maestro credit and debit cards, Apple Pay and Android Pay.

Customers seeking clarity on fare charges will be able to see their journey and payments history by logging into a customer portal, powered by Littlepay, on the trentbarton website.

Convenience and choice

trentbarton managing director Jeff Counsell says: “The contactless roll-out is about giving our customers even more convenience and choice.”

Amin Shayan, CEO at Littlepay, says: "It's been a pleasure to work with trentbarton to deliver contactless across its entire fleet. With our partner Ticketer, we've been able to deploy a simple tap-on, tap-off system, with fare capping. This brings state-of-the-art payments technology to trentbarton’s services.”

Contactless boom

trentbarton’s sister company, Kinchbus, introduced tap-on tap-off payments at the end of July and already 50,000 contactless transactions have been processed, with a quarter of customers opting to pay this way.

Watch this time lapse video, featuring 24-hours at Kinchbus' Loughborough depot, as contactless readers were installed

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