Case Studies
Featured Case Studies
Solutions
PAR Deny Lists – a new way of dealing with fraud
13th Feb, 2024
The PAR Solution: Blocking Fraud at the Account Level Littlepay works to maximise debt recovery arising from declined transactions and measures unrecoverable debt as a key metric across its transit merchants. In the UK, the average market decline rate is around 1.65% which is reduced to just 0.05% after applying Littlepay’s debt recovery strategies. Traditional deny lists operate at the card number (PAN) level, meaning...
View Case Study
Customer
How Monterey-Salinas Transit Paved the Way for California’s Contactless Revolution
11th Dec, 2024
In May 2021, Monterey-Salinas Transit (MST) deployed a contactless transit fare payment system, becoming the first of its kind in California. The system allowed riders a faster and more convenient way to pay for fares by simply tapping their contactless credit cards, debit cards, or smart devices. Objectives The initiative was the first of the Caltrans-led California Integrated Travel Project (Cal-ITP) to improve travel planning...
View Case Study
Latest Case Studies
Customer
How Coast RTA Reduced Cash Handling and Simplified Fare Collection By Introducing Contactless Payments
11th Dec, 2024
Customer
How Monterey-Salinas Transit Paved the Way for California’s Contactless Revolution
11th Dec, 2024
Solutions
PAR Deny Lists – a new way of dealing with fraud
13th Feb, 2024
Solutions
Collaboration & connection: a coordinated approach to multi-operator fare collection
11th Oct, 2022
Partner
Contactless payments data boosts passenger confidence
8th Sep, 2022
What our customers say about us?
Our case studies highlight how transit agencies and operators used our modular infrastructure to deliver seamless, efficient and cost-effective open-loop payments to their communities.
Michael Kohlman
Monterey-Salinas Transit (MST)
Our main goal was to make paying for a fare as frictionless as humanly possible. A close second was making sure when spending taxpayers’ money for this deployment they get the biggest bank for their buck. And we have become huge fans of the Littlepay deployment because it’s nailing both of these.
Kanwar Brar
The Go-Ahead Group
Littlepay is helping us meet the demand for flexible ticketing. Our tap-on, tap-off schemes with fare capping ensure passengers are always charged the best value fare.
Brian Piascik
Coast RTA
The beauty of open-loop contactless payment is its plug and play efficiencies. With Littlepay and their partners, Coast RTA was able to implement contactless payment in a matter of months for a fraction of the capital cost of a traditional fare collection system.