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Hi, Tom from Littlepay here.

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Let’s take a look at another public transit innovation this

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time around concessions.

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Concessions are discounts

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or special benefits offered to groups like students,

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seniors, or veterans to make services more affordable.

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With open loop systems,

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these concessions can automatically be applied

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by linking a passenger’s identity

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and eligibility to their payment card.

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So each time they tap their card,

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they can get the discounted fare, just like

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with a closed loop smart card,

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but with more flexibility,

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little pay makes concession management easy

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by automatically grouping passengers

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and adjusting fares based on eligibility.

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Once approved passengers are added to a specific group,

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unlocking discounts

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and fair capping capping ensures they never pay more than a

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reduced daily, weekly, or monthly fair.

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Where discounts can be applied as a percentage, such

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as 50% off for veterans

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or as a fixed value, such as one panel off.

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For Visa users, this flexible pricing helps make travel more

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affordable, improves access,

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and simplifies fair collection for operators.

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Implementing littlepay’s concessions solution brings multiple

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benefits for passengers.

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It’s simple and seamless. They can use their smartphone

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or bank card to tap and ride without needing a separate

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travel card or preloading funds.

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For operators, it reduces complexity

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and cost by using a secure, trusted payment method issued

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by financial institutions.

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It also boosts operational efficiency.

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Operators gain valuable insights not just into concession

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use, but also general travel patterns,

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helping them optimize services and resources.

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And finally, it cuts down on fraud.

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Concessions are verified by trusted authorities,

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ensuring only legible riders get the discount

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and protecting the integrity of the system.

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Here’s how a passenger accesses their

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concession with Little Pay.

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First, they visit the web portal

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or app, select the concession type,

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and verify their eligibility through uploading a photo ID

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for age or student status.

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They then securely enter the contactless payment card

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details they plan to use, whether physical

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or in a mobile wallet.

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It’ll pay then validates the card

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and then creates a secure token,

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and that links the select concession to that card.

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Once complete, the passenger can simply tap to travel

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with a discount automatically applied.

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The passenger will then board the vehicle,

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tap their phone or card on the reader.

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The tap will be accepted,

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and then Little Pay would check for any link concessions.

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We will then charge a discounted fair,

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making the experience seamless and stress free.

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Let’s take a quick look at

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how littlepsy Concession solution is being implemented

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across different regions in Monterey, Salinas, California.

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MST was the first U agency

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to offer online verification for discounts.

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Starting in December, 2021.

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Riders instantly link a 50% discount

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to their contactless payment card in Sacramento.

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Sac RT provides a 50% discount to eligible seniors

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and veterans through a streamlined web app

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Powered by Cal ITP.

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This allows riders to verify

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and link their discount directly

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to the card without visiting in person in Washington dc.

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Little payers launching a new eligibility portal

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with WA matter in Q3 of 2025.

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This scalable solution based on the CAL ITP model

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uses secure ID verification,

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and integrates with little Pace fare management tools

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in Connecticut, the Department

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of Transportation launch its open payments program in

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Q3 of 2024.

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Legible riders verify their status through a quick form

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and receive concession discounts, including reduced fares,

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capped at around 50%,

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and in the uk Littlepay partnered with Google

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and go ahead for Transit Insights.

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New users who sign up in December

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of 2023 received a seven day free travel pass promoting

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adoption of the platform and Google Wallet.

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These examples show how flexible, secure,

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and scalable little pay concession solution can be

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benefiting passengers and operators alike.

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Let’s take a quick look at

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how the concession enrollment works.

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In this short video. The passenger

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logs onto the little pay portal.

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They begin the enrollment process,

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which includes a breakdown of all the required steps.

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The passenger selects the concession group

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they wish to enroll in.

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In this example, a student concession,

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they’ll be prompted to verify their identity using a third

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party provider integrated with Littlepay.

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Once the passenger’s identity is verified,

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they can add the card they want

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to associate their entitlement to whether this is a physical

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or digital card.

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After submitting the enrollment, the passenger will be able

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to view their concession discount

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within the little pay portal.

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If you’re ready to explore concessions

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or want to learn more, get

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in touch with the Littlepay team.

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We are here to help.