Adopting contactless payments in US public transit: overcoming the challenges
Contactless payments are transforming public transit in the US one
A new era of transit ticketing has begun, with contactless open loop transit payments empowering transit agencies to cut ties with cash and legacy infrastructure. Littlepay is at the forefront of this transformation, working with 250+ transport operators world wide to help them hit the dual targets of improving efficiency and passenger experience.
A new Visa survey ‘The Future of Urban Mobility’ confirms a growing expectation of hassle-free digital payments on public transit networks. The availability of a simple contactless payment method is linked to increased ridership and more frequent travel using public transit.
What we need to do is just have people pay for their travel and not have to consider buying a ticket.
Paul Griffin, Global Head of Commercial at Littlepay
Consumers used to barely-there payment experiences in retail situations are now demanding that transit payments should similarly be a brief interruption, and not a chore. Tap-to-pay with a contactless bank card or mobile wallet delivers that effortless experience, by removing the need for public transit riders to think about buying a ticket or topping up a smart card.
We focus on transit payments, nothing else.
Paul Griffin, Global Head of Commercial at Littlepay
At Littlepay, we’re committed to making contactless EMV technology cost-effective and speedy for operators to launch. We can onboard merchants to our cloud-based transit payments infrastructure in as little as six weeks, thanks to a network of ‘Littlepay Ready’ ticketing technology and financial partners. Our modular system involves minimal upfront cost – and, because we’ve already done the legwork of integration and compliance, we’ve removed a lot of the complexity.
Speaking at Transport Ticketing Global in June 2022, Paul Griffin, Littlepay’s Global Head of Commercial, discussed the concept of Littlepay’s transit payments platform and the dedication of the Littlepay team to the goal of making contactless EMV fare collection accessible to all transit operators and agencies, everywhere.
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Contactless payments are transforming public transit in the US one
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