Transport technology provider UrbanThings and transit payments processing specialist Littlepay, announce today the roll out of mobile payments on the Newport Bus and Ipswich Buses apps using Littlepay’s technologies. The transport operators are now able to offer Card Not Present (CNP) mobile payments in their passenger apps, using Littlepay as their Payment Service Provider (PSP).

In the age of contactless payments, bus operators are making significant progress to grant the benefits of the physical pass to passengers using contactless. While many developments have been introduced with daily caps, flexible fares and multi-operator capping, riders can not easily track the perks received. 

The new mobile payments experience enables passengers to purchase tickets online and link their bank card to their passenger account. This feature gives riders the flexibility to pay for their trip using contactless when boarding the bus or via the app before they travel, while having complete visibility over their travel history and quick access to support their journeys. 

Partnership bringing innovation 

After identifying the need for a solution that gives riders a clear view of their travel history and contactless benefits, Urban Things and Littlepay have collaborated to develop this functionality. The partnership has already seen the two companies working together to enable users to view their contactless payment history and capping in the app. By continuing to work together, UrbanThings and Littlepay will keep bringing additional features to passenger apps, providing enhanced customer experience, motivating increased use of public transport and eventually, helping reduce carbon emissions.

“It’s been a delight to work with UrbanThings on the launch of these initial projects. Our partnership is bringing the latest ridership innovation to contactless EMV fare collection, enabling operators and agencies to unlock true passenger value. It’s been a pleasure to work with a like-minded team who shares the same desire to exceed expectations. We are looking forward to expanding this development to multiple other cities around the UK.”

said Sarah McLaughlin, Business Development Manager at Littlepay

The mobile payment integration has already been launched on the Newport Bus and Ipswich Buses mobile apps, before being rolled out to more customers over the coming months. UrbanThings and Littlepay will continue to evolve their partnership to give out customers continuous improvement and innovations.